FAQ - TAIZHOU DINGBO SANITARY WARE CO., LTD.

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FAQ

Q What tools will I need to install or fix my faucet?

A
⦁ Phillips and Regular Screwdrivers

⦁Adjustable Wrench (or basin wrench for hard to reach areas)

⦁ Flashlight

⦁ Pliers

⦁ Plumber's Putty (not required on all installations)

⦁ Thread seal tape

⦁ Allen Wrench (not required on all installations)
Q Although a wrench cannot be used on the caps or bonnet nuts, can a strap wrench be used?

A Yes, you just need to be cautious not to scratch or bend the part.
Q How to avoid the damage to the finish on my faucet?

A
Avoid using the following to the finish:

⦁ Avoid industrial cleaners and abrasive cleaners, such as those used for toilet bowls, green Scotch-Brite heavy duty scrub sponges, Scrubbing Bubbles Bathroom Cleaner and Lysol Basin Tub, Soft Scrub, and Tile Cleaner.

⦁ Avoid products that state on the label that they remove tarnish and rust and those containing hydrofluoric, hydrochloric and/or phosphoric acids and caustic agents.

⦁ Avoid harsh abrasives or polishes.

⦁ Avoid bleach-based cleaners.
Q How should I clean or maintain the finish on my faucet?

A Always blot dry any water from the faucet surface. Allowing water to evaporate on the surface can lead to build up of mineral deposits. Cleaning with a damp non-abrasive sponge and buffing it dry with a clean soft cloth should help keep your product looking beautiful. To remove water spots, use warm water and a soft, damp cloth. Hard water stains may be removed using a 50/50 solution of white vinegar and water. Make certain that you rinse the surface thoroughly with water afterward.
Q How can I eliminate mineral deposits from my aerator?

A
⦁ Remove the aerator, soak it in vinegar overnight, then flush with water.

⦁ For stubborn deposits, rub with a toothbrush.

Depos was founded in 1994, was family owned business, Mr Chen Shouqian, the General manager of Depos started producing faucet accessories business since the factory established.